WedduxService
AI Customer Engagement
Use AI chatbots and qualification to engage and route inquiries instantly.
Direct answer
How can AI chatbots support customer enquiries?
AI chatbots support customer enquiries by responding instantly on your website or social channels, qualifying the lead, answering common questions, and routing it to the right next step — so no inquiry waits for a human to be free.
Who it's for
Businesses that get inquiries outside business hours or faster than a team can respond.
The problem it addresses
A lead that waits hours for a reply often chooses a competitor that replied first.
What's included
- AI chatbots on your website and social channels
- Lead qualification workflows
- Automated answers to common questions
- Routing of qualified inquiries into the CRM and pipeline
- Two-way SMS and email follow-up
How the process works
- 1
Map questions
We identify the common inquiries a bot can answer and the ones that need a human.
- 2
Deploy
An AI chatbot is configured in the Weddux platform.
- 3
Qualify and route
Qualified leads are sent into the CRM and assigned for follow-up.
- 4
Refine
Answers and routing are tuned based on real conversations.
How it connects to the Weddux platform
The chatbot lives inside Weddux, so every conversation is attached to the same CRM record and can trigger the same automated follow-up.